REFUND POLICY

ALL SALES ARE FINAL.

NO REFUNDS, NO RETURNS, NO EXCHANGES

However, you may contact us on the contact page located at the top of this website or directly via email at [email protected] with any concerns. 

SHIPPING POLICY

Domestic shipping only

May there be an issue with shipping information contact [email protected] as soon as possible.

Please be aware that Komplex Candle is not responsible for any lost or stolen packages.

* DUE TO COVID-19 THERE MAY BE A DELAY IN DELIVERIES *